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Mkt-Viper

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Privacy Policy

Last Updated: 01/07/2026

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Mkt-Viper ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Website URL], purchase our indicators, or join our community channels (Discord).

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By using our services, you agree to the collection and use of information in accordance with this policy.

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1. INFORMATION WE COLLECT

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We collect information that you provide to us directly and information that is automatically collected when you use our website.

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A. Personal Information You Provide
When you purchase a subscription, register for an account, or contact support, we may collect:

  • Contact Information: Name and email address.

  • Platform Identifiers: TradingView Username (Required to deliver the product) and Discord Username (for community access).

  • Billing Information: Billing address. Note: We do not store your credit card or payment card numbers on our servers. All payment transactions are processed through third-party payment processors (e.g., Wix Payments, Stripe, or PayPal).

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B. Automatically Collected Data
When you access our website, our servers (hosted by Wix) automatically collect certain data, including:

  • IP address.

  • Browser type and operating system.

  • Referring URLs and pages viewed.

  • Device information (mobile vs. desktop).

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2. HOW WE USE YOUR INFORMATION

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We use the data we collect for the following specific purposes:

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  • Product Delivery: To manually or automatically add your TradingView Username to the "Invite-Only" permission list on the TradingView platform.

  • Transaction Processing: To process your subscription payments and manage renewals.

  • Communication: To send you order confirmations, technical updates regarding the indicators, and important policy changes.

  • Support: To verify your account status when you request help in our Discord or via email.

  • Security: To detect and prevent fraud, account sharing, or unauthorized resale of our services.

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3. SHARING YOUR INFORMATION

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We do not sell, trade, or rent your personal information to marketers. We only share information in the following situations:

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A. Service Providers

  • TradingView: We must input your TradingView username into the TradingView interface to unlock the indicators for you.

  • Wix: Our website is hosted on the Wix platform, which stores your data on secure servers behind a firewall.

  • Payment Processors: Financial data is shared directly with payment gateways to validate transactions.

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B. Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

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4. DATA RETENTION

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We retain your personal information (specifically your email and TradingView username) for as long as you maintain an active account or subscription with us.
If you cancel your subscription, we may retain your purchase history for accounting and tax purposes, but your access to the indicators will be revoked.

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5. SECURITY OF YOUR DATA

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We use administrative, technical, and physical security measures to help protect your personal information.

  • Our website uses SSL (Secure Socket Layer) encryption.

  • Payment data is handled via PCI-DSS compliant providers.

  • However, please be aware that no electronic transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

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6. YOUR RIGHTS (California & General)

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Depending on your location, you may have the following rights regarding your data:

  • Access: The right to request copies of the personal data we hold about you.

  • Correction: The right to request that we correct any information you believe is inaccurate.

  • Deletion: The right to request that we delete your personal data (subject to our need to retain data for tax/legal purposes).

  • Opt-Out: You may opt out of marketing emails at any time by clicking "Unsubscribe" in our emails.

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Note for California Residents (CCPA): You have the right to know what personal information we collect, use, and disclose. You have the right to request the deletion of your personal information. We do not sell your personal information.

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7. COOKIES AND TRACKING

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We use cookies to improve your experience on our website.

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  • Essential Cookies: Required for the checkout process and login system to work.

  • Analytics Cookies: Used to see how many visitors view our page (e.g., Google Analytics or Wix Analytics).

  • You can choose to disable cookies through your browser settings, but this may affect your ability to purchase or log in to our site.

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8. THIRD-PARTY LINKS (TRADINGVIEW & DISCORD)

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Our website may contain links to third-party websites (TradingView.com, Discord.com). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external site you visit.

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9. CHILDREN'S PRIVACY

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Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 13. If we discover we have collected data from a child under 13, we will delete it immediately.

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10. CHANGES TO THIS POLICY

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

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11. CONTACT US

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If you have questions or concerns about this Privacy Policy, please contact us at:

  • Email: 

  • Company Location: USA

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